Co-worker / riding buddy of mine picked up a Riot last Fall, and was telling me he has to get a code to plug into his sled before he rides it. Something to do with officially activating the warranty? :dunno: If that's correct, I gotta say ... pretty sweet feature! So many people are stuck with warranty kicking in after the sled is purchased & registered (in the Fall) and miss out on a couple months of coverage. Not sure if I understood my buddy correctly, but if that's how it works it's a great idea.
Sorta how it works..
One of the old tricks in sales is to sell a unit and "hold onto the warranty card" so the dealer doesn't have to pay for the machine until the floor plan company comes to do a physical inventory.
The biggest reason though is to wait until there are rebates on machines.
Dealer sells a sled in November or December, and waits hoping a big rebate comes out. Factory announces big spring rebate, dealer warranty registers machine, and pockets entire rebate.
Because of the switch to doing everything online its not as easy as backdating a paper warranty card and mailing it in (date the card to get the biggest rebate possible) but dealers can still wait for a rebate to warranty register machines with the factory.
AC has gone to great lengths to stop this.
The first step was to not send MSO (titles) with the machines when shipped. The title is generated during the warranty registration process, and printed by the dealer. (this is to prevent the dealer from registering the machine with the state)
They still do that, but now every AC machine leaves the factory in "demo mode" There is an error code displayed on the gauge, and 5 hours of run time before going into limp mode.
To prevent limp mode the dealer must warranty register the machine, this process generates the MSO for them to print, and a 6 digit code that is entered using the gauge.
This 6 digit code unlocks "demo mode" and is supposed to be done before the customer picks up the machine.
Now your buddy.. My guess is the dealer forgot to put the code in when he picked up the sled.
I'd be willing to bet that the rest of the powersports industry copies this once the patent runs out.
That being said, cat sled warranties don't start till 12/1 for sleds picked up from the dealer between April and December.