HCS App issues - HCS Snowmobile Forums

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Old 10-15-2018, 09:42 AM   #1 (permalink)
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Default HCS App issues

I can sign into my account on PC fine, when I try to sign into my account on the app it says "invalid user name or password"... Tried reinstalling the app on my phone and resetting my password on my PC, still same issue with the app.
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Old 10-17-2018, 12:31 PM   #2 (permalink)
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Hey Gocky, is it the snowmobile app or the enhanced mobile view you're using?
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Old 10-18-2018, 09:23 AM   #3 (permalink)
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Snowmobile.com app
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Old 10-19-2018, 01:04 PM   #4 (permalink)
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Recreating the same thing. I will have it reported

Kevin
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Old 11-04-2018, 12:39 PM   #5 (permalink)
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was this ever resolved?Im having the same issue
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Old 11-04-2018, 01:21 PM   #6 (permalink)
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was this ever resolved?Im having the same issue
Highly doubtful, seems like someone from vs only checks in monthly or less. Pretty pathetic
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Old 11-04-2018, 04:18 PM   #7 (permalink)
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Originally Posted by sleeping_dragon View Post
was this ever resolved?Im having the same issue
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Old 11-07-2018, 12:22 PM   #8 (permalink)
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Hi there,

I wish I got news to share regarding this but I don't have an update yet.
I looked into it and it was indeed escalated.
Once the techs have a chance to look into this we'll give you a heads up.

Sorry for the inconvenience,

Ed
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Old 11-14-2018, 11:34 PM   #9 (permalink)
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Fixed! Thanks for the help.
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Old 11-15-2018, 01:03 PM   #10 (permalink)
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Glad to hear. Let us know if you have any more issues with it.

- JB
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