2020 Indy xcr soft suspension issue? - HCS Snowmobile Forums

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Old 12-15-2019, 09:23 AM   #1 (permalink)
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Default 2020 Indy xcr soft suspension issue?

Have over 600 miles so far on my 600 xcr and suspension is way to soft. I weigh 215 full gear and have all springs and clickers cranked and I am still constantly bottoming out. I am extremely disappointed with the suspension valving on the xcr. I ordered a xcr for the stiffer suspension since I am an aggressive rider if I wanted a smoother ride I would have ordered the pro-s. Dealer said there is nothing Polaris will do for me. I know there has been more of the same complaints as me, is anyone getting any help from Polaris or dealers on this?
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Old 12-15-2019, 09:39 AM   #2 (permalink)
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so they watered down the xcr . what happened to the valving? that was the reason i sought out my xcr. no revalving needed. 18 to 20 must have changed a lot. that bottoming out on a top end rough trail sled is unacceptable, and polaris SHOULD do something about it.
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Old 12-15-2019, 09:39 AM   #3 (permalink)
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I'm having the same issues, I order the heaver springs yesterday so I hope they will help. Not happy so far. It was great on the groomed trails but as soon as we went on ungroomed trails I bottom out constantly.
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Old 12-15-2019, 09:42 AM   #4 (permalink)
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The PRO-CC™ Rear Suspension is the next generation rear suspension from Polaris® and provides the industry's best acceleration, handling, and consistently smooth ride. The rear skid's coupled design controls pitch through geometry without reducing the fun factor. The front torque arm is calibrated for trail compliance without bottoming.
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Old 12-15-2019, 09:44 AM   #5 (permalink)
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I have a good dealer and they will take care of me but is anyone getting help from Polaris on this issue?
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Old 12-15-2019, 09:53 AM   #6 (permalink)
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I go 300lbs with gear. I have a 2020 137 XC 850. I put the 375 torsion springs on and, I'll look later, but I think I have the rear skid shock at 3 clicks from soft and the front skid shock at 2 from soft.

Ran some never groomed trail up in the Ishpeming MI area yesterday with some pretty BIG whoops and BARELY bottomed out.

I had a 2019 129 XC 850, stock, and it was to soft for me. Is there any real difference between the XC and XCR rear suspension other than the shocks?
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Old 12-15-2019, 10:06 AM   #7 (permalink)
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SAME thing & symptoms I experienced last year on my '19 XC, many said I just didn't set it up right. Wrong, springs were junk from the git go (replaced with HD's at $260ish) & rear track shock was hit from the start as well (Poo replaced at no charge). Some others have had the same experience. Poo needs to admit there's a problem with some of these weak ass springs.
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Old 12-15-2019, 10:32 AM   #8 (permalink)
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the fact that xcrs or xc s are bottoming hard when they are brand new is pathetic. the fact that guys that are 200 pounds are bottoming hard from new is even more pathetic. the fact that guys have springs cranked to hard , that will soften over the miles, and shocks cranked to the max ??? pathetic x10


polaris needs to hear the complaints, and fix the issue.
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Old 12-15-2019, 10:54 AM   #9 (permalink)
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Quote:
Originally Posted by Jcarey View Post
Have over 600 miles so far on my 600 xcr and suspension is way to soft. I weigh 215 full gear and have all springs and clickers cranked and I am still constantly bottoming out. I am extremely disappointed with the suspension valving on the xcr. I ordered a xcr for the stiffer suspension since I am an aggressive rider if I wanted a smoother ride I would have ordered the pro-s. Dealer said there is nothing Polaris will do for me. I know there has been more of the same complaints as me, is anyone getting any help from Polaris or dealers on this?
Your positive your bottoming or is it just so stiff it sounds/feels like it when your rideing that hard ?
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Old 12-15-2019, 11:05 AM   #10 (permalink)
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Hang on guys....don't start trashing the XCR until more people have some miles on them. Hardly anyone is riding right now due to the lack of snow. Half the time, most of you don't know how to set up the suspension properly. Can't just start cranking up springs or twisting knobs and expect results. Springs control your weight. (need a certain amount of sag for the Pro XC suspension to work) Shocks control the bottoming. It's possible that Jcarey could have a bad shock right out of the box. This stuff needs to be checked. Bring it back to the dealer and have them check it out.
I've ridden other guys sleds before after them complaining that they are bottoming out all the time just to find every spring cranked up to the max as well as the valving. They had their sled so stiff that the suspension wasn't moving and thought it was bottoming out. (Ski Doo XRS guys are notorious for this) Takes me 10 minutes of riding and tweaking to dial it back in and they end up with a great controlled ride. I set everything full soft and start there.
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