Post your dealer reports hear to help stop the lack of care to us the ever trusting sled buyer.

Worst Polaris dealer I've heard of (both from my experience and friends) has to be SpoiledSports in Bowmanville (near Oshawa)
So-So Polaris dealer award goes to DT Powersports (from my experinces and others) Good prices but sales/service can use some work. They just allways give the way to busy excuse.
Best Polaris dealer that I know of has got to be Edge Performance (from my own experience and others) Craig is one of the the most "give a shit" guys there is out there.

Can't speak of any other sled makes so ..... that was my Polaris

"LiquidFast"

:div20: Snowmobiles Unlimited in Durham :div20:
:div20: McGuires in Tilbury :div20:

Jt's in New Lowell are great for parts and service (if you don't piss them off). Great Guys up there.

New Tec Recreation (polaris) in Loretto could be better if they got some salesmen that give a crap about selling anything.

Warp 9 sports (arctic cat) in Orangeville Never going back there after today. They freakin closed early which pissed me right off (I phoned 20 minutes earlier) Also they seem over priced for machines and parts.

Larrys small engine repair (ski-doo) same as above they seem like rip off artists, I've very bad experience with them so thier not getting any of my business.

Good replies so far buys . This could help a few of us out. Beginers or even some of us who may be switching brands some day .

Thanks
Jeff :div20:

MotorSports Pickering - Yamaha: Great prices but the worst service and PDI going. I will not be going back.

D/T -Polaris - Average pricing and average service.

CedarSprings in Oakwood (Cat) the best service and PDI going

I am trying out BlueBeacon (Orillia), does anyone have any thoughts on them?

Lakeview Preformance
They treat you great while you make the deal . Then get lost we got your money and don't even ask for a hat after you just spent $15.000
I bought 05 Renegade 800 couldn't pick it up untill near closeing so they said here put it on trailer and gave 2min run over . That was fine because I ask if when I brought it in for 10hr service could I have 20min with Mechanic yes . 10hr service $175.00 that much because they changed the chain case oil.I pay for the service told drive around back to pick it up, sleds outside again they want you to load it and get lost, guy says you have a question about the sled while outside ( -22c )and i ask him I was told I could some time to go over a couple things .His ansewr that I can read my manual if I want to know anthing
NEVER DEAL WITH AGAIN AND WILL SPRED THE WORD

RL Equippement Yamaha,Sturgeon or Verner :div20:

Trail Side Sports,Yamaha Espanola :div20:

The 2 reasons people from Sudbury drive 45minutes East or West for their Yamaha needs

Nick's Arctic Cat House in Espanola :div20:

The Shop,Polaris Lively :div20:

A@E Skidoo, Lively :div20:

Davidson sport in Norwich is a grat dealer that sells Cats. Dave and Mike are straight forward and are nice guys. Last sled purchase i did a comparison of three dealers and all were the same price. Setup and prep were great.

During my trip to Muskoka this weekend I broke the adjuster ring on the front right shock of my 2004 Sabercat 600 LX. Being 20 miles from Huntsville and on the trail 50 miles from where I started, we decided to not go to Dorset and in turn head to the Arctic Cat Dealer in Huntsville for the warranty fix. After 2 hours and riding a sled that had the right side belly pan dragging on the ground we arrived just before lunch on Saturday.
After explaining my situation to the Dealer and he made a visual inspection of my sled as it sat on the ice in front of his shop he informs me he does not have the part in stock. I ask him to use an old piece or take one from another sled or one from the 40 plus crates of new sleds. He tells me there is nothing he could do. I told him I was 200 miles from home and had a 50 plus mile trail ride back to my motel. He told me he would not take a shock from a new sled and that I could try the Port Carling Dealer.

With that he walked outside with a friend that just arrived and had a nice conversation with him while I sat on the ice with my sled on its side trying to decide what was next.

Conclusion to all this:

$23.95 part failure
3 1/2 hour drive back to the motel
Loaded up and came home Saturday night taking a hit on the motel

Moral of the story:

I will NEVER EVER go to SOUTH PORTAGE MARINE in Huntsville again and I suggest that no one else does as well. I have never been so disappointed before. My Arctic Cat Representative will be getting an email from me tomorrow.

Oh by the way, this morning in my garage I made a fix with 4 pipe brackets and some electrical tape and it took all of 30 minutes.

Shame on you SOUTH PORTAGE MARINE!!!!!

Utopia

email me an apology if you have the balls!

Spoiled Sports: Owners are okay, But get the meathead out from behind the counter and back down in the shop where he belongs. I figure they are a victim of too busy and not enough counter help.
DT Powersports: Really nice showroom. Too bad everyone there hasn't a clue. I have heard there are some good wrenches in the back but the front desk is in it for the money, to hell with the customer.
Truth is very few dealers are worth a crap. It is too bad they just wouldn't stand behind the counter and agree that the parent company is building crap and he just sold it to you. Would it really hurt them to give a few percent off the price of a part when they ordered it in special and didn't have to have it on the shelf all season. That percent off could make the difference between someone coming back or not. It is not like they have to bend over to be better. Full pop all the time.

BIRCH POINT MARINA, in Bobcaygeon, deals Cats, and have been the best dealership I have ever dealt with, no bullshit, honest and reliable service, and fast, they have your stuff fixed and ready when they say, and they always have time to answer any questions, IMO they go out of their way to service the customer, and their quality of work is unmatched, they even have a 3000' plowed track that they do their perf testing on.

MARKHAM MOWER is another great dealership I've dealt with when I had Yamaha, very resonable prices, and Art their head tech is a wizard, in the tuning department.

NO GOES...

MCAULEY"S FORD TRACTOR, in Orillia is a friggin JOKE, this is the place I made the mistake of purchasing my F7 from, not only did i get the run around, but they would keep my sled for a weekend, just to fix a simple handlebar warmer problem, they were more interested in dealing with farm equipment, in the middle of Jan then helping out their snowmobile customers... not only that, a few months after I took deliverey of my sled, I got a call from their accounting department, saying that the salesman I bought from had been fired for stealing from the company... god only knows what he took me or other customers for.

soiled shorts in bowmanville sucks, there prices on used stuff is way to much and they treat you like crap!

Maximum marine in port perry is a great place to deal with they dont sell new sleds but they fix all makes and the wrenches are very smart.

assilstines (sp)? on 57 is good to deal with i have bought bikes from them and they were good to deal with.

The dealers I have delt with for CAT are:

Snow City Cycle - No longer sell Cat's though. Roger in parts was a really good guy to deal with.

VanDyke's Cat shop - No longer in business but these guys were AWESOME to deal with. I truly wish they were still around.

Pickering Marine - Very good dealer and I find Al an honest and down to earth guy.

Dryland Marine - Worst bunch of dick smacks I have ever dealt with. Will NEVER go there ever again. Enough said. :frech32:

I am not going to bash any dealer but I will post a couple of dealers who have treated me very well.

POLARIS: GO Performance in London has bent over backwards to help me out. Definitely recommend them.

AC: Warp 9 Sports in Orangeville is the best Cat dealer I have dealt with. I drive past 3 AC dealers to get there. Mike is a very quiet guy and sometimes can be taken as grumpy. In reality, he is just a man of few words.

I have bought several new sleds from both shops and will buy from them again.

I found Dryland has been the best place I have dealt with. When I was having trouble with my f7 they were really good. I dropped it off on Monday night blown up and picked it up Thursday re-built 2x!

On the weekend I had a helmet problem was at bracebridge and called Bracebridge Yamaha they were closing but said they would wait for me to get there .
Even though I pulled in on a Ski Doo they went out of there way to fix my helmet (it was just a visor bolt ) they didn't have one they even were willing to take it of a new one if they had the right one.
Thank-You it's the littel things people remember

Probably blew up because they didn't dealer prep it right to begin with. If you like dealing with them that's fine. I personally will NEVER deal with these A-holes EVER again. :frech32:

I've had good relations with Jansenns so far, they've been a great group of guys to deal with.

-Snow city is great, with Roger in Parts and Mike Ball in Sales, they are great!
Cal-Jet will screw you in any repair, there service manager is a dink, and if you buy used dont think the mileage on the sled is actually the mileage (in some cases)

Actually it blew up because I was lucky enough to get one of the ones with the oil pump way too lean...

The best dealer DT power sports is the best. The worst I would have to say is Lindsay Cycle he will not budge on prices evan if you try to make a deal.

Spot on, heard a few former employee's are now at snow city. Expensive, but you know everything gets done right

Best dealer on the planet......Cedarsprings Motorsports of Oakwood (just west of Lindsay). Brian and Andrea are truly amazing! They get all of our business....sleds, clothes, parts & accessories. I've driven by other dealers (mentioned in other posts above) to get there!! I too have learned the hard way.

Lets just say, you may be speaking to a former employee...but ya, snow city is great..Cal Jet has lost all the good guys that used to work there..

I always stop there on my way to Peterborough. The most clothinig stock of any dealer I know of with lots of end of season and non current stuff. And their inventory for ATV's is amazing.

Utopia

I use KW Honda here in Waterloo for parts and they do a great job, always get the parts in 1-3 days then phone and leave a msg the morning the parts arrive. I know a few people from my club buy their sleds there and are very happy with the service. Prices are average, but they are a long time Honda motorcycle dealer and they don't BS, so i find it worthwhile to deal with them. And they are 10mins from my house.

Korpis in Peterboro is were I bought the F7 ,went to pick it up and it came out with a $230.00 cover on it.I said that I didn't want a cover just yet,Brock say's: it's on me.That will keep me going back because of that.
I have bought atv's from them in the past and had trouble with scratches on the back fenders when I took it in for service,they replaced the plastic,the guilty one dosn't work there anymore!!!!
The F7 is going in for it's 500 mile check up here soon I will see how I make out with that.
I have used too many know nothing stealerships in the past to list them all.

Bought my sled from Snowmobiles Unlimited in Durham - brand new 2003 ZR900 in July 2004 - still in the crate. Stole it from him basically but he still threw in a hat. Not a fancy place - a bit of a Sanford and Son type place if you know what I mean, but the price was right.

Took it to Korpi's Performance in Peterborough who did a proper Predelivery service as well as some modifications. Brock, who is the manager, is great to deal with, I didnt get hosed and they know what they are doing - told them I wanted my ZR9 to beat any other stock 900's out there and run with the new Machs and my sled flat out flies! They are both Arctic Cat and Yamaha. I drive 2 hours to get to them and will definitley keep dealing with them!

Here's a few dealers that have helped us out while we were far from home in need of help.......

Kennisis Lake Marina.....took parts off a sled in the showroom to get my buddy going again

A Ski Doo dealer in Cochrane.....while fixing a wiring problem on a buddy's Yamaha, he let us take his new sled to play with for awhile!

If in need for Polaris parts or service do not deal with COPS in Barrie. Bunch of bandits. DT was excellent all around and so was Performance in Bradford. Young guys that know their stuff. Also a plug for a dealer in Cochrane (cant remember name) but excellent guys who let us rape a sled for parts and use his tools.

Worst Yamaha Dealer: Wohlfeils Yamaha, Saginaw, MI. Absolutely will not stand behind their service.

Best A/C and Yamaha Dealer,, Worthington Sports Center, Worthington, MN

Best Dealer: Edge Performance in Bradford. I'll agree with the first post, Craig really cares and gives everyone the time and attention they want.

I should also add that they really know their stuff - especially for the Fusion!

I have had great luck dealing with Janssen's in Bracebridge also. Rich seams like a fair guy to deal with (on new sleds).

I called to take my father's 2002 600 Classic there for warranty work (I was not able to buy it there - did not have one when needed) and they were great. They installed the extra cooler, new bottle and a small warranty issue on the reverse lever. Overall great service so far.

They have also been very helpful when ordering parts.

http://www.janssens.on.ca/index.html

P.S. I have a friend who swears by Spoiled Sports in Bowmanville. He can be grumpy but likes dealing with them. I have bought parts off them in the past with good results.

A-1 dealer in Ont is Forest Farm Eq....awesome bunch of guys

2nd on Birtch Point Marina in Bobcaygeon, Jeff has always looked after me and doesn't feed you the company bullshit like " I've never heard of that happening before ". If you ask him he'll tell you the deal. If i buy another cat it will be from him.

I agree. The Skidoo dealer in Cochrane is awesome! Rode from Fergus to Cochrane last winter and blew the belt on my Doo running at 90 mph forever on the powerline trail from Timmins to Cochrane so I put the spare on. Went into the dealer for a new belt and they were out of stock. Told him we had a long ride back to Fergus and I didnt want to be without a spare belt. He sent a guy by truck down to Matheson to get me one. The guy got back after closing and found us at J.R.'s having ribs where I had told him we would be or at the North Adventure Inn. He gave me the belt and said to just pop over to the dealership after we were done eating and come into the shop at the back. Finished eating and went over and there were about a half dozen guys in the shop with a case of beer (this is around 7:30 at night now and they are closed) watching some guy, maybe one of the Techs, replace a track on a customers sled that had to go out the next day - late night service? They offered us a beer so the four of us had a beer, shot the shit for a while, paid for the belt and thanked them very much! A great bunch of guys! Still have my Doo but also own a Cat now so we will see how the Cat dealers take care of their customers now. Also Mikey's Skidoo in Timmins are good guys too. Pulled into there on the way to Cochrane and my buddy had both carb boots replaced while we waited - noticed they were split when it wouldnt start at Post 392 that morning. Did it fast and reasonable and got us back on the trail. BTW - Post 392 (about 50 km south of Timmins on the tops trail) is an absolutely AWESOME place to stay. Marie, the hostess is the greatest...nice accomadations and if you leave hungry its your own fault! "Ebby ting Iree" !right Spider?

I agree! :beerchug:

He is not a dealer but Denny over at TSR in Streetsville/Georgetown www.tsrltd.com is fantastic and really knows his stuff.

Is it possible to leave from there hungry?? Spider!! LOL Great place to stay!!

Six of us just got back from a nine day tour, and all we could talk about was post 392. The food just blew us away Escargot Red wine etc. Her breakfast had more choices than Golden Griddle. Any body that passes by there near the end of the day or mealtime is doing themselves a great injustice.

WORST........

DT MOTORSPORTS.......little wonder the owners first name is DICK.
SNOW CITY.................Too bad George and Vira do so well (they are dicks), their staff however is top notch. Many thanks to Fiona / Sandy and Julie
PICKERING MARINE.....Al's first name should be changed to Dick or THIEF.
CEDAR SPRINGS..........The guys just toooo much of a slimy used car salesman for me, nice try but ya didn't steal my trade for nothing.

GOOD DEALERS

LEADER POOLS..........honest folks with great service, little pricey but worth it
CAT DEALER IN GUELPH...Can't remember the name (on hwy 6) but found em to be mint, just wish they were closer
KENNISIS LAKE MARINE....never bought much off em but always pleased with their service / advice.

CAT DEALER IN GUELPH...Can't remember the name (on hwy 6) but found em to be mint, just wish they were closer

Aberfoyle snowmobiles.

Ski doo dealer in Cochrane is Pap's and we have found they will even make sure our customers get back to our lodge. Now that's service.!!

Polaris dealer is Gerry Bourque and we have even had him come right to the lodge with belts for our customers and not charge them anything more. Him and his wife Chantelle know their stuff and are very friendly to deal with.

SUDBURY CYCLE & MARINE PARTS & SERVICE ARE THE MOST IGNORANT
PEOPLE TO DEAL WITH THEY TREAT MOST EVERYONE LIKE SH?T I'M SURE MANY PEOPLE WILL AGREE

Just gotta say that some dealers go way out of there way to help and some dealers just dont give a s#@&.
Saturday I had some problems about 120km from my truck Ultimate powersports in bancroft had the parts but didnt have a tech to help me and wouldn't let me do it myself with there tools. So I call my dealer Birch Point and he says bring it down I ask him if anyone will be there and Jeff tells me to come knock on his door when I get there. So I make it there 1 hour after he has closed for the day, he comes out tears it down in maybe 2 minutes realizes we can't fix need a full chaincase, and you could tell he felt bad, didnt have a loaner left but says I can borrow his drag sled for sunday. Thats Service.

Korn

Birch Point is by far the BEST dealer I have ever delt with :div20:

I gotta say that Birtch Point Marina is the best by far. My family has bought over 18 sleds from them since the started to sell Cats in 98 Myself have gotten a used ZRT 800 then a new ZR 800 then ZR 900 then my Firecat 04 Jeff does stellar work with great mods that really produce. Hats off to you guys at BIRCH POINT MARINA.

I 've had really good luck with Bennet Marine (Ski-doo) in Scarborough, Mike always has time to answer a question in person or on the phone.

Don't think I'll ever go back to Uxbridge Small Engines (Ski-Doo), I bought a Stihl weed wacker there, didn't like it so I went in to see what kind of a trade they would give me on it so I could buy the next one up. He looked at me, said "yea, that's why I don't like to sell those ones, people don't like them" - turns around and walks away! Didn't have any problem selling me one! My wife was with me, we kind of looked at each other like "did he really just do that?". Asshole.
Buddy of mine bought two new Legend 380f's from him, he wouldn't even throw in the covers. Said something like "we don't give things away here". Nice.

Maximum Marine in Port Perry is really good too, both Stuart and Troy really know their stuff. Troy used to race snow cross. I take my boat to them too.

Bought all my cats from McQuires in Tilbury, but their a little( off ) off with their service. Great to deal with though. And Sleds Unlimited in Durham is about as good as they get as far a service. Been there lots and they treat you like kin. Used his shop many times for repairs(cats and others) with no charge. I'd recomend them anytime. He worked on my sled first thing in the morning straight off the trail for aboiut 4 hours, gave me his truck to go for breakfast and then only charged me parts and 1 hour labor. Won me over right there.