QUOTE(marc412 @ Jul 12 2007, 11:58 PM)

Sorry to hear about them.. but at the same time I've had mutiple transactions with them, and they are first rate in my book, I understand what your saying about the shipping charges, but you also have to remember , it aint some small shop your dealing with so NO they don't just run things down to the post office, another thing, i guess you've never heard of restocking fees before..it what ya get when they have the item all ready to ship and they have to unox it and put it back, of course they are going to charge you for that..if you baught a track and they sent you a shipping amount that you new was way low, don't be a dork when you know it cost way more then that to ship it.. specially to N.S... either pay what ya owe or suck it up and take the restocking fee..
First off do you understand that it was never my fault or mistake? Big shop or small shop doesn't matter. I paid the Invoice sent and the shipping was advertised in the auction for anyone to see. I never asked him to go to the post office, he made the comment. If they no longer shipped that way then their auctions should have said so. I had to make the contact with them about this, why didn't they call me? I would have paid restocking but it was their mistake and they should have taken care of it to keep a customer. I'm sure they could have eaten the extra shipping as we all know they get great deals on shipping compared to residential accounts.
Just for people to know I got a refund but lost some fees through paypal, paypal issued the refund, kensports pretty much had this money seized and had no choice or lose their account. So thanks to paypal and no help from kensports.